Suzanne Kounkel

Chief Marketing Officer | Deloitte Consulting LLP

Suzanne Kounkel

555 Mission Street

Suite 1400

San Francisco


United States


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Suzanne is a principal in Deloitte Consulting. As the chief marketing officer for US Deloitte Consulting, her work encompasses the full suite of marketing and communications services to support the US consulting business, including sub-branding and positioning, content marketing, public relations, and internal communications.

Before becoming the CMO, she led Deloitte’s US Consulting Tech sector industry practice—which is one of our biggest and fastest growing businesses—and the US Customer market offering which includes CMO services. She also initiated and developed Deloitte’s Next Gen CMO Academy and served as the dean for two years.

Suzanne has led our relationships with many of our largest clients, helping them to transform the ways in which they attain, interact with, and keep their customers. Having provided customer and channel strategy services to clients in the high-tech industry space, Suzanne has also performed work in merger integration—specifically with regards to integrating companies’ customer experience with sales and marketing functions. She co-led the development of Deloitte’s customer, market, product, and M&A integration methodology and is a frequent speaker and author of M&A customer experience integration, global customer operations transformation programs, and marketing and sales effectiveness.

Suzanne Kounkel