Suzanne Kounkel

Chief Marketing Officer | Deloitte US

Suzanne Kounkel

555 Mission Street

Suite 1400

San Francisco


United States


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Suzanne is a principal in Deloitte Consulting LLP and the chief marketing officer of Deloitte US, where she leads Marketing & Sales integration across businesses to create powerful results for clients and drive growth. She also serves as the chief marketing officer for Deloitte Consulting LLP, where her work encompasses the full suite of marketing and communications services to support the US consulting business, including sub-branding and positioning, content marketing, public relations, and internal communications.

Before becoming CMO, she led Deloitte’s US Consulting Tech sector industry practice—which is one of the organization’s biggest and fastest growing businesses—and the US Customer market offering which includes CMO services. She also initiated and developed Deloitte’s Next Gen CMO Academy and served as the dean for two years.

Suzanne has led relationships with many of Deloitte’s largest clients, helping them to transform the ways in which they attain, interact with, and keep their customers. Having provided customer and channel strategy services to clients in the high-tech industry space, Suzanne has also performed work in merger integration—specifically with regards to integrating companies’ customer experience with sales and marketing functions. She co-led the development of Deloitte’s customer, market, product, and M&A integration methodology and is a frequent speaker and author of purpose-driven brand, elevating the human experience within B2B marketing, and the ethical use of data within marketing.

Suzanne Kounkel