News and views for chief marketing officers
Stay current on the topics that matter most
Gain valuable insights on many of the biggest trends and most pressing issues impacting marketing today. Access current news stories, deep-dive articles, and research curated for chief marketing officers (CMOs) on topics ranging from driving growth and differentiating customer experience to evolving the marketing function and utilizing analytics.
Spotlight issue: Boards and brand risk in the social media era
Social media can be a powerful channel for both building and damaging company brands. Managing this double-edged sword to your advantage is a key challenge for company leadership and an area of growing concern for many boards of directors.
Our new article explores how CMOs and boards can work together to maximize social media brand-building opportunities while effectively managing brand risk.
Brand management: In the news
Why marketing should matter to boards
Written by Diana O'Brien and Deborah DeHaas and published in NACD Directorship magazine, March/April 2017
As marketing commonly becomes a more powerful channel for building a company’s brand, promoting collaboration across the enterprise, and gathering customer insights, boards should consider reexamining the role of marketing and how the marketing function might be tapped to fulfill the board’s oversight responsibilities.
CMOs take up the mantle of risk management
Written by Tim Davis, principal, Deloitte & Touche LLP
In the age of big data, social media, and the empowered consumer, CMOs are often finding themselves increasingly responsible for risk management.
How to bring brand into the boardroom
Brand is often an infrequent topic in boardrooms, and when it does come up, the conversation is usually centered on risk and reputation. Two Deloitte practitioners discuss the importance of bringing brand into the boardroom.
How to protect your brand and reputation
Keri Calagna, leader of Deloitte Advisory’s brand and reputation management services, offers insight on how marketers can proactively manage risk in the face of a crisis.
Saving an iconic brand: Krispy Kreme
In a podcast interview with Mike Kearney, an Advisory partner at Deloitte & Touche LLP and leader of the Strategic Risk Services practice, and Daryl Brewster, former turnaround CEO of Krispy Kreme, reflects on the brand’s efforts to rebuild itself a decade ago.
The CMO Survey: What’s on the mind of marketing leaders?
Deloitte supports the CMO Survey—conducted biannually since 2008 by Duke University’s Fuqua School of Business marketing professor Christine Moorman—as a measure of how marketing leaders are navigating this brave new world.